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Testimonials

Everything from the installation and engineers to the communication with the office was very efficient.

October 2024, Mrs H, Hexham

 

Everything has been very good. We are very happy and the communication has been excellent. There isn’t many companies that go through with what they say. We booked the install date and survey and you stuck to your word. You have been very professional, fast and an efficient service.

October 2024, Mrs R J, Newcastle Upon Tyne, NE3

 

Our overall experience with Easy Lift has been excellent.

October 2024, Mr P E, Darlington, DL1

 

Quick. Everything has been very quick. Everyone has been helpful.

October 2024, Mrs H, Ryton, NE40

 

Everything has been no bother at all. Nice chap, Rob, was very efficient.

September 2024, Mr R Mc, Choppington, NE62

 

James completed the Install – He is a top man.

September 2024, Mrs M, Carlisle, CA2

 

Yes, everything has been good. No bother at all. I have used your company in the past.

September 2024, Mr P B, Stocksfield, NE43

 

Brilliant. I only rang on Friday and its already Installed. I had an extra socket put in as well which I wanted. I would definitely recommend Easy Lift to friends and relatives.

September 2024, Mrs H, Prudhoe, NE42

 

Very Good. I would recommend Easy Lift to friends and relatives.

August 2024, Mrs J, Blaydon-on-tyne, NE21

 

It has all been fine. Very efficient. Engineer was very polite and there was no mess.

August 2024, Mrs R, Chester-Le-Street, DH2

 

Very well from Start to finish. The lad who installed the stairlift was lovely.

August 2024, Mrs M D, Consett, DH8

 

Everything has been great, easy and pleasant. It has been wonderful. Every easy and smooth. It has all been 5 star.

August 2024, Mr S, Hexham, NE48

 

Excellent. It was all done so quickly. We had our measurement completed on the Wednesday and had our installation in on the Friday. We have already recommended you to our friends.

July 2024, Mr C, Blaydon-on-tyne, NE21

 

Everything has been great. The guys who came were great and just got on with it. It has been brilliant.

July 2024, Mrs R, Stanley, DH9

 

I wish I had done it sooner. Everything has been great. Just Fabulous. The engineers were two lovely lads. I really appreciate it. I would most definitely recommend Easy Lift to friends and relatives.

July 2024, Mrs C K, Newcastle Upon Tyne, NE6

 

Overall everything was fine. Very pleased. Everyone has been pleasant and the process has been a lot quicker that first thought.

July 2024, Mrs S A, Houghton Le Spring, DH5

 

Wish everything was as easy as your service and company. From booking to install everything has been easy. Very painless and simple and you’re only a phone call away.

June 2024, Mrs BR, Sacriston, DH7

 

Fabulous, so happy with it. Everyone was so courteous & polite, from office, survey & James who installed. I would definitely recommend Easy Lift to friends and relatives.

June 2024, Mr & Mrs N, Hartlepool, TS27

 

Everything has been very good. No complaints. Its great having someone local.

June 2024, Mrs AC, Co. Durham, DH8

 

Everything has been very good indeed. Both times (as we have already one rental stairlift) have been great. It has been an excellent service. Great installers and also brilliant help from Office staff.

June 2024, Mrs M S, Jarrow, NE32

 

Very good. 10 out of 10. A smashing lad who installed the stairlift.

May 2024, Mrs M L, Gateshead, NE11

 

Helpful all the way through. It has given mum her Independence back. The Engineer was spot on and very clean and tidy. Everything was fully demonstrated.

May 2024, Mrs C H, Maryport, CA15

 

No problems at all and the engineer explained everything and we are very happy with it.

May 2024, Mr N, Sunderland, SR3

 

Everything was brilliant. There has been no problems and the Engineer couldn’t have been more helpful and he was very patient with us.

May 2024, Mrs K, Washington, NE37

 

Everything was spot on. Everything was easy and done quickly. Engineer was very pleasant as well.

April 2024, Mr S, Workington, CA14

 

Everything has been excellent. You were out quickly. Craig was brilliant and went through everything until I was happy. I am extremely pleased with it. I would definitely recommend you to everyone.

April 2024, Mrs R, Consett, DH8

 

Both Engineers have been wonderful. James was brilliant for the measure and Craig was great for the Install. Everything has been really good and quick. It has been a pleasure to have them in our home.

April 2024, Mrs A, Haltwhistle, NE49

 

Everything has been very good. The engineer has done a great job. It has been a great experience.

April 2024, Mrs C, Boldon Colliery, NE35

 

Everything has been great with no problems. Engineer came in and put everything where I wanted it to be. The engineer went through everything. He is a great advert for your company.

March 2024, Mrs J, Sunderland, SR3

 

Everything was fine. There have been no problems. We would recommend Easy Lift.

March 2024, Mr M, Alnwick, NE66

 

Brilliant. Everything was superb. It has been spot on. The installer was great and we had a demo with Amy. We would 100% recommend Easy Lift to friends and relatives.

March 2024, Mrs T, Rowlands Gill, NE39

 

It has taken a load off my mind. It’s brilliant. We are delighted with the Stairlift it has been a godsend. The engineer was excellent.

February 2024, Mr & Mrs M, Whitley Bay, NE25

 

Everything was very professional. She will be able to get her independence back.

February 2024, Mrs J, South Shields, NE34

 

Sailed through. The lads were really nice for both the survey and install. Everything was so smooth.

February 2024, Mrs D G, Lynemouth, NE61 5XZ

 

Brilliant. Give the installer a slap on the back, he was spot on. I would recommend Easy Lift.

February 2024, Mr A M, Workington, CA14

 

Very Good. I would recommend Easy Lift to friends and relatives.

January 2024, Mr P, Gateshead, NE10

 

Good. Engineer was very helpful and it has all been very good.

January 2024, Mr D, Morpeth, NE61

 

Good Fitter, explained everything really well. Spot on service.

January 2024, Mr A, Birtley, DH3

 

Fine. Fabulous Job transferring handrail. Good Job raising the stairs.

January 2024, ES, Hartlepool, TS25

 

Very Professionally dealt with. Engineers very efficient. Everything left very clean & tidy I didn’t even need to hoover.

December 2023, Mrs H, Alnwick, NE66

 

Brilliant. Engineer was a nice lad and explained everything well.

December 2023, Mr H, Dipton, DH9

 

Excellent. Tell your Boss we are very pleased with the service.

December 2023, Mr K , Whitley Bay

 

Excellent. Cannot fault Easy lift. Rang Monday and Installed Wednesday. Engineer was a hoot, kept her dad entertained.

December 2023, Mr B G, Sunderland, SR4

 

Really good. Lots of communication. Great Service.

November 2023, Mr K H, Prudhoe, NE42

 

Fantastic – Liam was lovely and efficient. Credit to the Company. Very Helpful.

November 2023, Mr A, Sunderland, SR3

 

Fine. Very confident engineer. Perfect. Spot on with timing.

November 2023, Mrs 0 R, Stanley, DH9

 

Couldn’t fault it. 10 out of 10. Liam the engineer was the perfect lad for the job, so happy and friendly.

November 2023, Mrs A L, Stocksfield, NE43

 

Excellent. Young lad who installed was very pleasant and polite.

October 2023, Mrs E S, Chester-Le-Street, DH2

 

Very Good. Impressed with service, measured and installed within 2 days.

October 2023, Mrs E R, Gateshead, NE10

 

Excellent. All the help I could ever want.

October 2023, Mrs E L, Gateshead, NE9

 

Very pleased. Very quick. Smashing. Engineer that came was very pleasant.

October 2023, Mr W, Wallsend, NE28

 

It was fine. Very quick and courteous service.

September 2023, Mrs A D, Ouston, DH2

 

Good, Very good. Amy was very helpful.

September 2023, Mrs S R, Newcastle Upon Tyne, NE3

 

Brilliant. Measured one day and fitted the next. The lad that installed was spot on.

September 2023, Mrs L H, Ashington, NE63

 

Very happy with lift and installation. Liam did a great job and was very thorough when demonstrating how to use the lift. I would happily employ Liam as he is such a good worker.

September 2023, M. W, Prudhoe, NE42

 

Absolutely Brilliant. Couldn’t fault you.

August 2023, Mr W, Cramlington, NE23

 

Excellent throughout. Very good service. Very happy.

August 2023, Mr W, Wylam, NE41

 

Great installers – Michael and Ian were Superb – Thank you to Amy for being so helpful from the beginning.

August 2023, Mrs C, DH

 

Everything Excellent. Fitted in 24 hours. Brilliant.

August 2023, Mrs M, Blyth, NE24

 

Really Good. Quick and Efficient.

August 2023, M. E, Langley Moor, DH7

 

Very good. Excellent.

August 2023, Mr B, Sunderland, SR6

 

Very quick stairlift installation. Excellent.

July 2023, Mr W, Carlisle, CA3

 

Brilliant. Marvellous.

July 2023, Mr B, Sunderland, SR3

 

Excellent, no problems.

July 2023, Mr B, Newbiggin by the sea, NE64

 

Good. Everything seems fine with the lift. The lad who fit it was nice.

July 2023, Mr L, Warkworth, NE65

 

Brilliant Service. Measure on Wednesday then installed Thursday. Been a god send how quick.

July 2023, Mrs N, Durham, DH1

 

Absolutely Brilliant. Very Impressed. All done within the week.

July 2023, Mr D, Hexham, NE46

 

Amazing. 5 Star Service. Installer Liam was fantastic.

June 2023, Mr E, Morpeth, NE61

 

Full of praise. Lad was smashing. Brilliant.

June 2023, J. M, Whitley Bay, NE25

 

Chuffed to bits with it.

June 2023, Mrs M, Hebburn, NE31

 

Fitted within a couple of days. Fitting went smoothly. All Good.

June 2023, Mrs C, Houghton Le Spring, DH5

 

Very good. Mum has used it a few times and everything seems ok.

May 2023, Mrs M, Wallsend, NE28

 

Brilliant. Very quick.

May 2023, Mrs J B, Gateshead, NE10

 

Daughter arranged everything. Made it a lot easier for me. Lad who installed it was great.

May 2023, L W, Newcastle, NE62

 

Very Good, Happy with service.

May 2023, David M, Great Lumley

 

Fine. Everything went smoothly.

May 2023, Mrs Joyce R, Ryton, NE40

 

Brilliant.

May 2023, Doreen S, South Shields, NE33

 

Brilliant.

May 2023, Elizabeth H, Newton Aycliffe, DL5

 

Excellent. Superb. Great experience. Appreciate all of the help

May 2023, Joyce I, Whickham, NE16

 

Really good. Everything was explained well. Very happy with the lift.

May 2023, Mrs J H, Ashington, NE63

 

Very good.

April 2023, Frank F, Whitehaven, CA28

 

Very Good.

April 2023, Lilian C, Wallsend, NE28

 

My experience with this Company was very nice and the engineer was very good.

April 2023, Mr J M, Carlisle CA2

 

The engineer was very quick to install, I expected to have to get the hoover out after the engineer was finished, but no I didn’t everything had been left clean & tidy.

April 2023, Florence F, Newcastle Upon Tyne NE15

 

I was happy with the quick service, would recommend this company 100%. Liam the engineer was an absolute pleasure. Over the moon with it.

April 2023, Mrs M, Blyth NE24

 

Excellent, couldn’t fault Easylift.

April 2023, Mr G Y, Newcastle Upon Tyne NE5

 

Everything was positive.

April 2023, Mr R B, Chester-le-Street

 

Excellent Service, was impressed how quick the lift was installed, he was a lovely lad who installed it. Couldn’t fault the Company at all.

April 2023, Mr S M, Wallsend NE28

 

Everything was absolutely fine.

April 2023, Mr T D, Ashington NE63

 

A lovely company to deal with, everything was fine, Craig the engineer who installed the lift was a lovely lad.

April 2023, Mrs M D, Carlisle CA2

 

Very Good. Very Helpful.

April 2023, Mrs M. W, Jarrow NE32

 

Liam Installed – Loveliest lad i have ever met, Very conscious – He explained everything and was very very courteous, Just the nicest lad I could of wanted – Service from start to finish has been great.

April 2023, J. C, Ferryhill

 

Stunned with the quick service. Easy. Engineer fitting gave a wonderful service.

March 2023, Mr R. W, Penrith CA11

 

Absolutely great!

March 2023, Mrs S. P, Brampton CA8

 

Very Helpful. Would absolutely recommend.

February 2023, Mr B. B, Gateshead NE10

 

It was good service. Reliable and came when said. Very good and quick. Professional. Very pleased.

February 2023, N. S, South Shields NE34

 

All’s well with the stair lift and it was fitted by Liam who was an excellent worker who showed skill and confidence on the installation as well as his love for Newcastle FC! The operation was well explained and my partner has used it six times so far to get used to it and she finds it a life saver for the task she dreaded most, i.e. getting up or down the stairs. Thank you

January 2023, M. T, Durham DH1

 

Thank you for your speedy service from start to finish. The stair lift is fantastic and made such a huge difference to my mams independence. Thank you all once again.

January 2023, R. R, Carlisle CA2

 

Would just like to thank you for your speedy reply to my inquiry, from the phone call on Monday to my stairlift being installed by James & his workmate who by the way did a great job on Wednesday, can’t believe how easy it was, it has made a world of difference for my wife. Thank you so much.

December 2022, Mr L, Ryton NE40

 

We’re delighted with the stairlift. We were given a list of about 8 companies from the rehabilitation centre and we tried a few but Easy lift was the best price. We couldn’t have had a better service, very professional, I would give five stars. I would absolutely recommend Easy lift.

December 2022, Mr R, Whitley Bay NE26

 

The stairlift is great. Everything was absolutely fine with the installation and I have been singing your praises to everyone. I would definitely recommend Easy lift.

November 2022, Mrs J, Sunderland SR6

 

I like the stairlift very much, it has made a big difference to my life. The engineer who installed the stairlift was very pleasant and a pleasure to have around. I would recommend Easy Lift.

November 2022, Mrs T, Ponteland NE20

 

It all seems to be OK. I got Easy Lift details from a hospital list and chose your company because they could install the quickest out of the companies I called. The installation was quick and easy, everything was great.

October 2022, Mr R, Seahouses NE68

 

It’s great, I’m managing ok. The installation was quick and the lad was really nice. He showed me exactly what to do when he was finished, he was very helpful. I would recommend Easy Lift anytime, they were the only company that offered an appointment straight away when I first rang up.

October 2022, Mrs E, Sunderland SR5

 

It’s saved my life, it’s amazing! Liam who installed was absolutely lovely he demonstrated how to use it well. I’ve told everybody I know about it and to use Easy Lift if they ever need one.

September 2022, Mrs H, Consett DH8

 

It’s great, I should have done it ages ago. I was very impressed that you had kept my details from previous contact. The service has been absolutely great. The installer was very quick and efficient. I would absolutely recommend Easy Lift.

September 2022, Mrs S, Newcastle NE12

 

The stairlift is absolutely wonderful, my parents are really happy with it. They have never walked up or downstairs at all since they got it installed which helps a lot as Dad was getting really breathless particularly walking up the stairs. The engineer who installed the lift and the office staff have all been lovely. We would definitely recommend Easy Lift.

August 2022, Mr H, Chester-le-Street DH2

 

I’m very happy with the stairlift, it’s doing its job. There have been no problems and I would certainly be happy to recommend Easy Lift.

August 2022, Mr B, Newcastle NE15

 

The stairlift is running well and I’m managing canny with it. It’s doing everything it should to get me up and down stairs. I am happy with the overall service I’ve received from Easy Lift and have already recommended the company to a friend.

July 2022, Mr H, Ferryhill DL17

 

We’re more than happy with the stairlift. We have had really positive communication with the office staff and everything was left clean and tidy for us after the installation.

July 2022, Mrs W, Sunderland SR5

 

My grandma is loving the stairlift. It has been a massive help. There were no issues with the install, everything was left clean and tidy. I would 100% recommend Easy Lift.

July 2022, Ms A, South Shields NE34

 

It’s working brilliantly, we’re absolutely delighted with it. Michael did a fantastic job with the installation. Easy Lift would be the first company I would recommend for a stairlift.

June 2022, Mrs R, Sunderland SR6

 

I’m absolutely happy with the stairlift, the service has been brilliant. I would definitely recommend Easy Lift.

June 2022, Mr O’H, Workington CA14

 

The stairlift has been a great addition for my Mam. She was worried that she wouldn’t manage it as she said she was ‘not mechanically minded’ but she has got to grips with it brilliantly. She thinks it’s easy to use. Craig, the installer, was great, very helpful. The installation was perfect and I would definitely recommend Easy Lift.

May 2022, Mrs W, Durham DH1

 

The stairlift is splendid. The engineer did a great job with the installation. The service has been very good. I would happily recommend Easy Lift.

May 2022, Mr N, Prudhoe NE42

 

Everything has been fine, from ordering to fitting. In fact it’s been an absolute Godsend, I couldn’t have asked for better. There was no mess, it has been one of the best decisions we have made and it came just at the right time. Easy Lift came on recommendation from someone I work with and I would recommend too.

May 2022, Mr S, Ryton NE40

 

I love it so much! I was well impressed with Michael and Liam who installed the stairlift, they were fab guys, brilliant! They didn’t leave any mess behind. I would recommend Easy Lift.

April 2022, Mrs L, Carlisle CA2

 

The stairlift is great. Everything was left clean and tidy after installation. I would definitely recommend Easy Lift because of the service I have had.

April 2022, Mrs S, Hartlepool TS25

 

We’ve had no problems with the stairlift, it was actually installed a lot quicker than I thought it would take and everything was left clean and tidy. I would be happy to recommend Easy Lift.

April 2022, Mr T, Ushaw Moor DH7

 

The stairlift is absolutely fabulous. We’ve been totally happy with all of the service from start to finish. Everything was left spotless after the installation, no problems whatsoever. I would definitely recommend Easy Lift due to the brilliant service.

March 2022, Mrs B, Houghton-le-Spring DH4

 

My Dad is absolutely delighted with the stairlift. We were so impressed that everything was done so quickly and cleanly. We have recommended Easy Lift already to friends and advertised your services in our local church hall.

March 2022, Mr R, Carlisle CA4

 

It’s spot on. We found Easy Lift on the internet and their prices were very competitive compared to some other companies. I have already recommended Easy Lift to a friend.

March 2022, Mr W, Bishop Auckland DL13

 

The stairlift is going well, we’re using it a lot and the grandchildren think it’s great. Craig, who installed the lift, was a really tidy worker you wouldn’t know he had been. He is a credit to the company. We would recommend Easy Lift for the quick service.

March 2022, Mr B, Esh Winning DH7

 

The stairlift is fantastic, we’re over the moon with it. My husband couldn’t get out of the bedroom before, it’s been like winning the lottery! Liam was a real gentleman, he was absolutely brilliant and explained everything really well. I would give him 100% for service and would definitely recommend Easy Lift.

March 2022, Mrs T, South Shields NE33

 

The stairlift is working fine. I absolutely love it, I’ve no worries about getting upstairs now, it’s spot on. James is a lovely lad, he gave a good demonstration on how the stairlift worked and there was no mess to clean up afterwards. I would recommend Easy Lift.

March 2022, Mrs H, Durham DH1

 

My husband is still in hospital at the moment but I’ve tried the stairlift and everyone else in the family has and we think it’s great. I couldn’t fault Liam who installed it, he did a great job. I have recommended EASY LIFT to my work colleagues due to the service I have received.

March 2022, Mrs T, Newcastle NE15

 

My Dad is still in hospital but my Mam and myself have both been whizzing up and down on it and it’s fine. My Mam was perfectly happy with the installation, no complaints whatsoever. We would be happy to recommend Easy Lift.

February 2022, Mrs M, Chester-Le-Street DH2

 

The stairlift is a Godsend! It’s great, I’m thrilled to bits with it. The installation was great, no mess left. I would recommend Easy Lift if I knew anyone who was after a stairlift.

February 2022, Mrs A, Newcastle NE16

 

It’s fine, I’m happy with it. Michael adjusted the seat for me after I tried it so I had a bit more room. I was recommended Easy Lift by a friend who was really happy with your service and she gave me a really good impression of the company.

January 2022, Mr N, Morpeth NE61

 

I have a new curved Otolift, it’s a great lift and the installation was great too. I am very happy and I cannot believe the positive impact this has had.

January 2022, Mrs M, Carlisle CA2

 

My Dad absolutely loves it. He used to put off going upstairs for things as it wore him out too much but now he’s really happy to go up and down when he wants. It’s been great. My Dad said the installation was champion, everything was fine no problems at all.

January 2022, Mr J, Blyth NE24

 

It’s fabulous, we’re over the moon with it. My wife couldn’t come out of hospital until the stairlift was installed. There were no complaints with the fitting, everything was great.

January 2022, Mr J, Seaham SR7

 

It’s perfect, my Dad loves it; it’s changed his life. The installers were nice and efficient, it was a perfect job, no problems at all.

January 2022, Ms W, Wallsend NE28

 

My Mam and Dad love it. Craig was brilliant with the install and really, really helpful. We have already recommended Easy Lift to our friends’ parents.

January 2022, Mrs U, Sunderland SR4

 

It’s absolutely amazing, we’re really happy with it, over the moon in fact. The installation was very smooth and I have already mentioned Easy Lift to people I know who are looking for a stairlift.

January 2022, Ms W, Blyth NE24

 

We’re really delighted with the stairlift, it’s so simple to use. It’s excellent, we’re chuffed to bits with it. The installation was very good, there was no mess; a perfect job. I would recommend Easy Lift to anyone I knew wanting a stairlift.

December 2021, Mr D, Hexham NE46

 

It’s absolutely fabulous, all of the contact with the company has been great. I was really happy with the install, he was a lovely bloke who installed the lift.

December 2021, Mr N, Cramlington NE23

 

It’s brilliant, it has made life much easier. We’re thrilled to bits and so happy that you were able to install so quickly. The chaps who installed were super, thanks for the quick service.

December 2021, Mrs T, Alnwick NE66

 

The stairlift is absolutely fine, we couldn’t be more pleased with it. It’s had a positive impact on two families as my mother-in-law, who lost her husband earlier this year, can now come and stay with us as she uses a stairlift at home too. It made a nice weekend for all of us. They were two very polite, good lads who installed the stairlift, couldn’t have been nicer and they took away all the rubbish which was a big help. I would certainly recommend Easy Lift.

December 2021, Mrs P, Newcastle NE3

 

It’s perfect, it has made such a difference. We kept putting off getting a stairlift but we should have done it earlier. We were happy with the installation, couldn’t complain about anything. I would recommend Easy Lift without a doubt.

December 2021, Mr R, Stanley DH9

 

It’s absolutely fine, we’ve had no problems at all, we’re very happy with it. The installers were lovely lads, they were very good, there was no mess and they left everything neat and tidy. I would recommend Easy Lift.

November 2021, Mrs T, Durham DH1

 

It’s spot on, everything is working well. She didn’t like it at first but she’s got used to it now and she’s using it all the time. From start to finish everything has been an easy transaction and everyone I have spoken to has been nice to deal with. I would have no hesitation in recommending the team at Easy Lift.

November 2021, Mr C, Carlisle CA5

 

The stairlift is lovely, I really struggled before I got it. It was hard work going upstairs and I had to sit down at the top of the stairs to get my breath back before I could do anything else, I’d be lost without it now. I would recommend Easy Lift without a doubt.

November 2021, Mr B, Gateshead NE10

 

My Mam is thrilled to bits with the stairlift. The installation was very good, the fitter did an excellent job. Of course I would recommend Easy Lift.

November 2021, Mrs S, Hexham NE46

 

Everything is fine there’s been no problems up to now. We thought it was a very reasonable price and it took a really short time to install. We are really pleased with the service, it has been excellent. I would give 10/10.

November 2021, Mr J, South Shields NE34

 

We’ve made a great choice. The stairlift is super and easy to use. I got a smile from my husband for the first time in ages when he used it for the first time, it’s going to make a big difference. I was amazed at how quick the installation took. I would recommend Easy Lift without a doubt.

November 2021, Mrs H, Ponteland NE20

 

Everything is fine, it’s made life a lot easier for my Mam. Michael did a great job on the install and we were really pleased with the overall fast and efficient service. I have already recommended Easy Lift to a friend.

November 2021, Mrs L, Workington CA14

 

The stairlift is fabulous, just perfect. The installer was very good he left everything clean and tidy. We have already recommended Easy Lift to two friends.

October 2021, Mrs M, Blaydon NE41

 

Everything has been fine since installation, spot on. It’s made it much easier for my Mam. The installers were great. I would recommend Easy Lift to anyone I knew who was needing a stairlift.

October 2021, Mrs P, Boldon Colliery NE35

 

The stairlift is fine, we’ve had really good service from everyone involved. We would have no hesitation in recommending Easy Lift to family and friends.

October 2021, Mrs C, Carlisle CA2

 

It seems to be working fine, everything has been great. The engineer who installed it was great. We had a couple of quotes from other companies but we liked the service from Easy Lift the most. We would recommend Easy Lift.

October 2021, Mrs G, Houghton-le-Spring DH4

 

I haven’t been able to use the lift since my operation as I need to gain more mobility in my leg however everything was left clean and tidy after the installation and I would be happy to recommend Easy Lift from the service I have received. I would give your service a ten out of ten.

October 2021, Mr M, Houghton-le-Spring DH4

 

It’s absolutely brilliant, the best decision we’ve made. It’s made so much difference and with going with the rental option there are no worries if it breaks down or requires servicing. The carers wouldn’t carry my sister upstairs to the toilet but this has solved the problem, I’ve shown them how to use the lift. We were really pleased with the installation, the engineer was brilliant and everything was left clean and tidy.

October 2021, Mrs W, Stockton on Tees TS19

 

It’s running fine, no problems at all. The installer was superb, he did a fantastic job. I would certainly recommend Easy Lift.

October 2021, Mrs B, South Shields NE43

 

It’s making a big difference for my Mother-in-law. She’s much less tired now as it’s taking the stress out of climbing the stairs. I found the advice from the initial phone call to the office very good, everything was explained really well. The lad who installed the stairlift was great, the demonstration on how to use the lift was good. It’s been an excellent service and an excellent price. I would absolutely recommend Easy Lift.

October 2021, Mrs B, Chester-le-Street DH2

 

It’s absolutely brilliant. My Mam loves it, it’s such a bonus for her. The installation was perfect, no problems at all. I would recommend Easy Lift, in fact I have already told a friend about you.

October 2021, Mrs G, Stanley DH9

 

We’re very happy with the stairlift, my uncle loves it, he’s very happy. From end to end from the initial telephone call to the showroom visit to the installation it has all been a very positive experience; there’s been nothing negative at all. We have already recommended Easy Lift to someone.

October 2021, Mr L, Alnwick NE66

 

It’s absolutely great, we’re more than happy with it. Everything was left clean and tidy after the installation and we would absolutely recommend Easy Lift.

October 2021, Mrs S, Lanchester DH7

 

It’s great, it has made it much easier for my husband. The lads who installed it were very nice and everything was left clean and tidy. I would definitely recommend Easy Lift.

September 2021, Mrs E, Consett DH8

 

It’s absolutely fine, my Mam is managing ok. We have been absolutely delighted with everything, the installer was lovely with her. I would 100% recommend Easy Lift, in fact I have already passed your details on to someone.

September 2021, Miss M, Durham DH1

 

It’s champion, very happy with it. The installer did a perfect job, couldn’t have had better. I’ve already left positive feedback on your website as I’m so pleased with everything.

August 2021, Mr E, Durham DH1

 

It’s brilliant, it’s made a big difference, I used to really struggle with the stairs before so I’m over the moon with the stairlift. Before my friend recommended Easy Lift I had contacted another stairlift company but their prices were ridiculous and I didn’t want to pay that much. The engineer who installed the stairlift was great, no bother at all.

August 2021, Mrs G, Stanley DH9

 

Excellent stairlift and the communication with Easy Lift was very good and effortless. The engineer who installed it was very efficient and knowledgeable in his explanation of use. I would recommend Easy Lift without hesitation to anyone who has difficulty climbing stairs. Thank you.

August 2021, Mrs G, Frosterley DL13

 

It’s really lovely and it matches the carpet which is great. It has given my husband a lot more independence and it’s much less effort for him to get up and down stairs now. There was very little upheaval on the day of installation and it’s a nice simple system to use.

July 2021, Mr H, Durham DH1

 

It’s been absolutely fine, it’s made a big difference. The lad who installed the stairlift was great, he was very helpful. He was quick and explained everything very well. The service from Easy Lift has been super.

July 2021, Mrs P, Durham DH1

 

Considering my mam has dementia she is managing quite well. It’s been a good decision to get a stairlift. I would just like to thank all the staff at Easy Lift for their support. We have used Easy Lift before and had no problems so thought we would come back to them when we needed this service again.

July 2021, Mrs H, Seaham SR7

 

It’s absolutely fabulous, I’m loving it. The engineer who installed the stairlift was fantastic, his demonstration was great. Our son-in-law found Easy Lift on the internet and was impressed with the previous customer comments.

July 2021, Mr F, Redcar TS11

 

It’s working perfectly and everything was fine with the installation. I have already recommended Easy Lift to a friend who knows someone who wants to get a stairlift.

July 2021, Mrs F, Newcastle NE5

 

I’m really pleased with it. It’s the best thing that has happened to me. I wish I had it put in months ago. I was really struggling to get upstairs, it’s lovely being able to go up without any difficulty. The two engineers that came to install the stairlift were very clean and tidy and also very quiet. It was nice to not have to clean up any mess after they had left. I would recommend Easy Lift. I’ve been really pleased with everything.

July 2021, Mrs M, Prudhoe NE42

 

The stairlift is working wonderfully. The engineer from Easy Lift who installed it was brilliant.

July 2021, Mr T, Egrement CA22

 

We are very happy with our stairlift from Easy Lift. We are managing it well and very confident in using it, in fact, we are over the moon with it. The engineer was spot on. He took his time to demonstrate it and make sure we understood how it worked.

June 2021, Mrs S, Seaham SR7

 

He’s absolutely delighted with it. We didn’t realise how much he was struggling, it’s made such a difference. It has been long overdue, he’s not so worn out now going up the stairs. From start to finish the service from everyone has been absolutely wonderful. We would definitely recommend Easy Lift.

June 2021, Mr D, Bedlington NE22

 

It’s brilliant, no problems with it at all and would definitely recommend Easy Lift.

June 2021, Mrs P, Choppington NE62

 

Everything is fine, it’s working ok. I had to demonstrate it again to my Mother-in-law as she was a bit wary of using it at first but she’s getting the hang of it now. My Sister-in-law was at the house when it was fitted and she said the fitter from Easy Lift did a wonderful job.

June 2021, Mrs H, Hebburn NE31

 

I would like to say a very big thank you to all your staff at Easy Lift, it’s been a joy to deal with a company who has such a fantastic staff. From calling the office last year to now I have been impressed with the service and how compassionate your staff are to the customer. From the first call to the engineer coming out to fit the lift, the whole experience has been truly amazing. I cannot recommend your company any higher.

June 2021, Mr T, Sunderland SR6

 

Thank you for all your help and to James who conducted and completed the installation yesterday, we are exceptionally grateful for all you help. James was absolutely great and did an excellent job which will help in the days and months ahead.

June 2021, Mrs H, Carlisle CA3

 

We’re so pleased that we got it. My mam is in early stage dementia by my dad is helping her with the stairlift and watching her to make sure she does it right, as sometimes she forgets. The lad who installed the stairlift was a lovely lad and did a good demonstration of the lift. There was no mess so we were pleased.

June 2021, Mrs C, Wingate TS28

 

I just wanted to thank you and your team including Craig the installer. You have all been fantastic and we would highly recommend the company. My mum is over the moon and is whizzing up and down the stairs now ! Just fantastic to see. The service from start to completion has been first class.

June 2021, Mrs C, Bedlington NE22

 

It’s fabulous, we can’t fault it at all. We did consider a couple of other companies but nobody else phoned us back. We have no complaints, the service has been excellent and both the office staff and the lads who measured and fitted the lift have been fantastic with us. We would absolutely recommend Easy Lift.

May 2021, Mrs S, Sunderland SR5

 

It has been such a good idea, it’s made things much easier. My mother in law was a little bit wary of using it at first but is really happy now and it’s peace of mind for us knowing she can manage the stairs safely when no one else is in the house. The guy who fitted the lift was really nice and explained everything really well and it was nice to see he was also Covid friendly. We heard about Easy Lift from a friend and would recommend you without a doubt.

May 2021, Mrs J, Sunderland SR4

 

It’s absolutely fine, we had looked at stairlifts a year ago but didn’t end up getting one put in but we still had your details and after looking at the comments on the website we decided to go ahead with Easy Lift now that we desperately need one. The service we have had couldn’t have been better, particularly the rental cost. We are very happy with it and would definitely recommend you to anyone we knew who wanted a stairlift.

May 2021, Mr H, Gateshead NE8

 

My Husband is still in hospital but our daughters have tried it out and it’s working ok. The fitting was spot on. The Easy Lift engineer Craig was really friendly, there was no mess for me to clean up afterwards; he left everything clean and tidy. He also demonstrated how to use the lift, it’s been a good service.

May 2021, Mrs P, Stanley DH9

 

It’s grand, superb, we’re delighted with it. The lad who did the fitting was really good, it didn’t take long to do. We would definitely recommend Easy Lift.

May 2021, Mrs C, Corbridge NE25

 

It’s fine and the install was absolutely fine too. Would definitely recommend Easy Lift to others. Our neighbour recommended Easy Lift to us because she thought you were a reliable company.

May 2021, Mrs L, Whitley Bay NE26

 

It’s absolutely great, my Mam is using it with no bother. I chose Easy Lift because they were at the top of the list when I googled stairlifts in my area and after contacting you it was a quick response from getting the measure done to getting the stairlift installed. James did an absolutely brilliant job in putting the stairlift in and had a lot of patience with my Mam when demonstrating the lift to her. It’s exactly what we wanted. There are absolutely no complaints about the service we have had.

May 2021, Mrs C, Houghton Le Spring DH4

 

It’s great, I don’t know how I managed without it. It’s been a godsend, absolutely marvellous. The fitting was no bother, Craig was a lovely lad and he was as quick as quick can be. I was happy there was no mess for me to clean up afterwards.

May 2021, Mrs C, Sunderland SR8

 

The stairlift is fantastic, it’s made life so much easier. Everything is spot on, the process has been so simple. The fitting was great, no mess, straight in and straight out couldn’t have asked for better.

May 2021, Mrs M, Seaham SR7

 

The service has been great, absolutely wonderful. I can’t believe the prompt attention. Everyone has been first class. Andrew was brilliant with the survey and Craig was brilliant too with installing the stairlift.

May 2021, Mr R, Sunderland SR4

 

It’s brilliant, everything has been hassle free. Everything has been great, the fitting was done within two days.

May 2021, Mrs C, Carlisle CA2

 

It’s fantastic. It has been a Godsend, absolutely brilliant. Craig was lovely when he came to fit the lift and can’t fault any of the service we’ve had from Easy Lift. No complaints whatsoever, in fact we’ve been recommending you already to friends.

April 2021, Mrs S, Seaton Delaval NE25

 

It’s good it’s made a huge difference. We’re really pleased with it and my Mam is finding it easy to use. Everyone we have spoken to have been very helpful. It’s good to speak to someone who has an insight into what problems you can encounter when dealing with someone with mobility problems. The engineer who fitted the lift was really good and took his time to demonstrate everything to my Mam. It’s great to deal with a company like Easy Lift who have a good rapport with their customers.

April 2021, Mrs M, Newcastle NE5

 

It’s lovely and has definitely had a positive impact. I was really impressed at how quickly it could be fitted. It was a really efficient service. The fitting was very clean and tidy, I just left him to it.

April 2021, Mr T, Morpeth NE61

 

It’s fantastic, my mother has taken to it readily, she prefers using the remotes to the toggle on the arm but overall it has been a good decision to get put in. She’s become quite adept at using it.

April 2021, Mrs A, Whitley Bay NE26

 

The fitting was fine and the lad was brilliant. The stairlift hasn’t really been used yet though he can’t weight bear on his legs yet but I’ve used it a couple of times myself when I’m tired.

April 2021, Mr K, Chester Le Street DH3

 

Everything is absolutely perfect. I rang around a few companies and Easy Lift were the one who could deliver the quickest. We’re very pleased with all of the service we’ve had.

April 2021, Mr T, Whitley Bay NE25

 

It’s absolutely fine, we’re happy with our stairlift. We are really impressed with the prompt attention after making the initial call. James the engineer was a lovely lad and really helpful.

April 2021, Mr A, Newcastle NE18

 

He’s over the moon with it, we should have done it ages ago. I had contacted Durham County Council for stairlift providers in the area, but in the meantime had googled stairlifts myself and had been impressed by the Easy Lift website. So when the list came through from DCC and Easy Lift was on the list it was the first company I contacted as I knew it must be a good company if it was on their list.

April 2021, Mr P, Crook DL15

 

It’s brilliant, it’s mostly my wife who is using the stairlift but she’s managing well, it’s quite easy to use. Had no problems with any of the service.

April 2021, Mr B, Gateshead NE10

 

It’s working perfectly, we are delighted with it. The service has been terrific. The fitting was great, the lad was smashing and it was all done very quickly.

April 2021, Mr M, Ponteland NE20

 

The stairlift is really good, no problems. It has made it much easier for my dad as he had had a fall before he got the stairlift but now it takes away that worry. The engineer who fitted it was great, really friendly and just got on with it.

March 2021, Mr G, Choppington NE62

 

It’s absolutely great, no faults at all. Both myself and my husband are using it even though it was originally just for me. My husband has problems with his feet and because of Covid his treatment has been delayed so he’s getting the benefit of it as well.

March 2021, Mrs H, Consett DH8

 

Dad is managing fine. He can now get upstairs to have a shower and go to bed which is much better. Everyone I’ve spoken to has been lovely and very helpful. I have recommended Easy Lift to a neighbour who is thinking about getting a stairlift I like to support local business and told him it’s a much cheaper option than moving house.

March 2021, Mr H, Chester-Le-Street DH2

 

Everything is perfect, it’s going great. Should have had it put in years ago. The fitter was grand, a great lad, no faults whatsoever.

March 2021, Mrs C, Consett DH8

 

It’s working perfectly, it’s brilliant. We did contact a couple of other companies but we thought Easy Lift were the most helpful. When the surveyor came out to measure up he explained everything really well and gave us the most information about all the options. We should have had one in earlier than now. We are very satisfied with it.

March 2021, Mr M, Prudhoe NE42

 

It’s great, should have had one a long time ago. We were given a leaflet from the O.T. as we had no idea of cost and once we contacted Easy Lift it was fitted within 2 days. The engineer Craig is a lovely man, just the right man for the job. He was really patient when demonstrating the lift to us. We would recommend to friends and will be telling them all about it once we can go out again.

March 2021, Mr S, Sunderland SR6

 

Everything is great. We’re really pleased with it and you were quick to come out once we had contacted you. The engineer did a brilliant job and a full demonstration was given. We have already recommended you to friends.

March 2021, Mr E, Brampton CA8

 

It’s absolutely wonderful and made my life a lot easier. I’m a fan, it’s made a big, big difference and couldn’t do without it now. I think it looks elegant, I thought it would look bulkier and it has given me independence. We were desperate for a couple of weeks and Easy Lift were so helpful.

March 2021, Mrs D, Newton Aycliffe DL5

 

“It’s brilliant”. It has had a really positive impact. We were given a list from the O.T. at the hospital and Easy Lift were the first company we contacted as a local company and like to use local businesses if we can. Very happy with the fitting service, needed step changed and really happy with the way the engineer refitted the carpet. “He made a super job of it”. Have already passed our details onto two other friends who are thinking of getting a stairlift.

March 2021, Mr A, Whitley Bay NE25

 

I think the stairlift is smashing. We were given a list by the O.T. who recommended Easy Lift as a good company. Both of the lads that came to the house were good and we would recommend this company due to the good service we have received.

February 2021, Mrs D, Cramlington NE93

 

I am very happy with stairlift. My son found Easy Lift on the internet and wanted to use a local company, not a big national one. The stairlift was fitted without any problems and all done very quickly, including a demonstration.

February 2021, Mr G, Newcastle NE12

 

Over the moon with the stairlift, think it’s champion. Craig was a lovely lad, couldn’t have had a nicer person to complete the job.

February 2021, Mrs W, Consett DH8

 

It’s wonderful, super-duper! Both me and my husband using it. The fitter was wonderful, he wasn’t here very long. It’s good because I have asthma and it’s not easy to climb upstairs but can whizz up now!

February 2021, Mr H, Haltwhistle NE49

 

My granddaughter looked on the internet and you were the first company we found and contacted. We decided to go ahead with Easy lift as you offered an appointment straight away. All the staff were lovely, had no complaints with any of the service.

February 2021, Mrs A, Washington NE38

 

Absolutely brilliant, the stairlift has made everything 100% better and pleased that engineer came all Covid safe. All the staff have been absolutely brilliant, no complaints whatsoever.

January 2021, Mr C, Chester Le Street DH2

 

Brilliant, smashing – Mam can’t remember how to work it on her own but carer and me and my sister are helping her to use it to get up/down in the morning and at night. It’s doing the job. Wonderful service from everyone involved and went ahead with Easy lift because when I spoke to Lynn she was able to give a provisional date for install which meant we could plan mam’s date to come back home.

January 2021, Mrs T, Peterlee SR8

 

The stairlift is my mam’s new best friend and has even given it a name. It took her a bit of time to work it out but she has got the hang of it now. Professionalism of all staff has been fantastic. We had picked two companies off the list provided by O.T. and chose Easy Lift because everything was spot on!

January 2021, Mrs W, Ashington NE63

 

I have had no problems with lift and was very pleased when I called with query regarding red light/key and question was answered straight away by the staff. All the staff were very nice and polite and I got a very professional service.

January 2021, Mr. T, Gateshead NE9

 

It’s been a Godsend!” I am waiting for a new hip, the operation has been cancelled because of current Covid situation so I am really happy I have the lift in to help me manage the stairs. All the staff are really pleasant. My son found out about Easy Lift by chance when he started speaking to another dog walker on the common I am so pleased he did.

January 2021, Mrs. G, Chester-le-Street DH2

 

The engineer made a great job, really quick and tidy (and even waited for us as we weren’t quite ready for him). Lovely girls in office, all smashing. Would definitely recommend to friends and family.

January 2021, Mrs W, Carlisle CA2

 

I am a returning customer to Easy Lift – happy with lift as virtually identical to previous one . Engineer was very quick and efficient and I was very happy to see engineer in full PPE.

January 2021, Mrs D, Ashington NE63

 

Just thought I would call to say the Engineer came between times specified, did job very well and I was very satisfied with his work. The lift was originally put in for my wife, who has now passed away, but will come to Easy Lift if I ever need a stairlift for myself.

December 2020, Mr B, Choppington, NE62

 

This company deserves an excellent review. My dad’s stair lift broke and he advised me of this at 1730 last night, I made the call to Easy Lift and was delighted when they called me back immediately and arranged to go straight to m y dads to look at the stairlift. Andrew was a delight and sensitive to my dad, and happily left at about 2030 and the stairlift was working once more. They even called me to reassure me and confirm that all was done and dad was fine. This service needs to be commended. Thank you to you all.

December 2020, Mr P, Ashington, Northumberland NE63

 

I chose Easy Lift because they are a local firm and I thought that if I ever have any problems their response time will quicker than a less local firm from down the country. I am very happy with my stairlift, the service was very punctual and everyone I have spoken to has been friendly and helpful.

November 2020, Mrs T Catchgate, Stanley, Co Durham DH9

 

My Neighbour told me about Easy Lift, she’s delighted because she has earned a voucher for recommending me. Very prompt service, Easy Lift really could not have done any better… Perfect service.

November 2020, Mr B, Whitley Bay Tyne and Wear NE25

 

Social Services gave me the contact details for Easy Lift. I am over the moon with my stairlift. The rental contract is competitive and I like the peace of mind that now that it’s installed there is nothing to pay for another year. The lads were brilliant, from measuring to the installation, seemed to take not time at all.

November 2020, Mr M, Blyth, Northumberland NE24

 

This is my second experience of purchasing a stairlift; a house move meant that I needed a curved stairlift. Easy Lift came highly recommended by someone within the industry and I am very pleased with their service. The engineers who arrived to install the lift were smart and very professional, friendly and polite. After the install they left the area clean and tidy and I am delighted, it’s absolutely wonderful. I was determined not to leave it too late to have my stairlift installed as my first stairlift purchase was for my husband, using this stairlift leaves me less tired around the house and more energised to go out and about.

October 2020, Mrs B – Northallerton DL7

 

Great service, stairlift working a treat, instructions clear on install.

October 2020, Mrs F – Gilesgate, Durham DH1

 

Everyone should be supporting local businesses at this time and Easy Lift a local family business have truly live up to their reputation of providing a fantastic service. We were very happy with the demonstration we received in the showroom and everyone has been brilliant, kind, helpful and informative. Fast delivery, speedy installation, well done Easy Lift!

October 2020, Mr & Mrs H – Castleside, Consett DH8

 

Delighted, delighted, delighted, rental stairlift now installed and it is absolutely great. Mum’s face when she came downstairs for the 1st time in a long time was priceless and then gusto…her home opens back up to her along with a new world of possibilities for her. Thank you Easy Lift and to the Health Professionals for their recommendation of who to call for a rental lift.

October 2020, Mrs P – Wark, Hexham NE48

 

Initially, I attended the showroom to have demonstrated the 2 different lifts that were suitable for my curved staircase. Lynn’s detailed product knowledge was second to none. She was able to help and advice to what would be the best option for me, all the ins and outs and what to watch out for. Lynn is an asset to this company she was really pleasant and not at all pushy, my daughter was also very impressed. I did get quotes from other companies and although price wise they were similar what really helped me decide was Easy Lift’s future pricing for when my stairlift comes out of the two year warranty. They are also a local company which I feel has made my experience more personal.

October 2020, Mrs R – Leam Lane Gateshead NE10

 

We rang Easy Lift as our existing stairlift broke down, it was very old and we knew it was on it’s last runs. We rang Easy Lift as a friend had an Easy Lift stairlift in their home, they attended and looked at our lift, when it couldn’t be repaired, Easy Lift attended the next day to install a rental lift for us. Everything has been great; the rental option means that we no longer need to worry financially, what we pay covers all servicing and breakdown.

October 2020, Mr & Mrs B – Wingate TS28

 

I really couldn’t fault the service I have received from Easy Lift Stairlifts. The company was recommended by a friend who is also a Health Care Professional, both Lynn in the office and Craig who came to install the stairlift they were both very nice, lovely really. Now that the stairlift is installed I am managing it very well, I no longer get worked up about going up stairs and really enjoy accessing all areas of my house again without becoming so out of breadth.

September 2020, Mrs M – Willington, Crook DL15

 

My friend recommended Easy Lift Stairlifts to us as they were so impressed with the service that they received. From the office staff to the engineer who visited our home the service has been excellent. I am 1 million per cent over the moon with the stairlift! Never has any company done anything so quick and with such efficiency, even my GP and the Nurse couldn’t believe that the stairs were surveyed one day and the lift installed the next, Easy Lift’s efficiency and prompt response actually saved my husband a hospital admission. He’s delighted as he can now come downstairs every day.

September 2020 Mrs G, Consett Co Durham DH8

 

My Easy Lift stairlift has made a huge difference to my wife, she can now access the upstairs and is enjoying a greater independence at home. I would highly recommend Easy Lift, Craig the engineer who installed the stairlift is a nice lad and gave straight forward, clear instructions on how to operate the stairlift

September 2020 Mrs J, Sacriston, Co Durham DH7

 

Delighted with our stairlift installation, it is ideal for what my husband needs. Easy Lift were recommended by a friend and are a local company, everyone has been friendly and we’ve received a very good service. Their prices are encouraging and we were most pleased with the convenience of the rental lift as we are unsure on how long this lift will be needed but the flexibility of the rental contracts is just what we need.

September 2020 Mr R Hexham, Northumberland

 

First Class Service from Lee & his team! Here at Vindomora Country Lodges in Ebchester, we recently opened a restricted mobility lodge. We approached Easy Lift and arranged a site visit. Lee McDonald, Company Director attended and assessed our requirements and within a short period of time, the company installed ceiling track hoist systems, one in a bedroom and another system over the hot tub. This all took place between guests leaving in the morning and new guests arriving later that day. Very clean and tidy work at competitive rates. Highly recommend.

August 2020, County Durham.

 

Andrew came and serviced and repaired my neighbours stairlift. Extremely pleasant and courteous. Fantastic service will definitely stay with this company.

Chris T.
August 2020

 

The service we received from initial contact to installation of the stairlift and removal was exceptional. Everyone at Easy Lift is a credit to this company. I would not hesitate to recommend Easy Lift to anyone. They are professional caring and considerate a first class business. The perfect solution.

Samantha M.
August 2020

 

To Lynn and James, thank you soo much from the moment we contacted you to a fully installed Stair Lift the service has been absolutely superb. Thanks Lynn your admin and customer service was brilliant. On behalf of my mother and Father a special thanks to James for the measure up and installation. He was outstanding in both professional and personal. Enjoy to tools and Car.

Stephen T.
July 2020

 

Would just like to say your service has been wonderful from start to finish. I would not hesitate to recommend you to anyone. Thank you once again.

Mrs Quinn, Gateshead
May 2020

 

Thank you very much to everyone at Easy Lift Stairlifts. Easy Lift were highly recommended by a friend and from Lee visiting to survey the stairs, speaking to the girls in the office and James installing the lift the next day, the service was 1st class.

Mrs D, Newcastle upon tyne
January 2020

 

Can’t fault their service, especially their electrician.

Mr Armstrong, Durham
October 2019

 

We have recently had a stairlift fitted after Easy lift’s details were given to us by a neighbour. The service from initial contact to completion was exceptional. Very understanding and empathetic staff. From first contact the lift was installed within 5 days and this was over the New Year period! First class service from the Durham office…thanks again.

Mrs G, Choppington
January 2020

 

Brilliant, rang them on Monday, came out on Wednesday, fitted on Thursday, can’t fault any of the process thank you for being so quick

Mrs Ryan
August 2019

 

Thanks very much for everything. It has made my life so much easier. I use oxygen and my family have been telling me for a long time now to get a stairlift but I kept putting it off,  but now since it’s been put in, I think it’s the best thing I’ve ever done!  Craig was brilliant, very efficient, he deserves a pay rise although I’m not paying for it.

Mr C – DL1
January 2019

 

Thank you very much –  from first phone call to Lisa who couldn’t have been more helpful, to the engineer who fitted the stairlift 3 days later. My mum loves it and it allowed her to come home from the hospital.  Thanks again I would certainly recommend your company.

Mrs H, Newcastle
January 2019

 

I can only say a huge thank you for your excellent and efficient service. Faced with a discharge from hospital and an elderly relative with a fractured proximal humerus was unable to ascend or descend the stairs. Easy lift came in, measured up and fitted the following day enabling Billy to return home and access his bedroom not only safely but most importantly independently. Great hire price too what can I say win, win situation for everyone.

J. Bower
December 2018

 

I would like to thank Lisa and the Easy Lift team on behalf of my sister who had a stairlift fitted . My Sister feels she has made a good choice choosing Easy Lift and is delighted with her stairlift. Courteous and patient.

Mrs C, Middlesbrough
May 2018

 

Craig came to service my stairift today. A delightful young man, very efficient.  Easy lift provide a super service.

Mrs B, Winlaton
September 2017

 

I would like to pass on our thanks to your staff for the hoist installation work carried out at our home and to Michael Wright, in particular. As you may appreciate, adaptations can be quite an emotional process and I am very grateful for the understanding shown – and for Mr Wright’s fantastic job on the double-doors. I was worried about light and sound spill between the bedroom and bathroom where the rail passes through the top of the doors but the cut-out is brilliant. Only just big enough for the rail to pass through and no more – perfect!

Newcastle
August 2017

 

Just had a stair lift fitted by Easy Lift. From the first phone call right through to having stair lift installed we have been very satisfied with the service .There was no hassle at all so thank you Lisa at the office and James who installed it very efficiently.

Mrs .Watkins, Chester-le-street
August 2017

 

Easy Lift is an exceptional company.  I would highly recommend their services.  The initial visit to survey the stairs, which was attended promptly and efficiently,  Lee McDonald the surveyor was very helpful and understanding.  The installation engineer was considerate, even wearing overshoes as I had just had a new carpet fitted.  James took his time to explain both the installation process and the demonstration at the end.  His manner is both polite and professional.

Mrs Thompson, Durham
July 2017

 

My husband suffers from Parkinson’s and has mobility issues. I rang Easy Lift yesterday morning following a recommendation and by the afternoon the stairlift had been installed without any problems at all. Special thank you to Lisa, Lee and James who were very efficient, caring and professional. I cannot recommend Easy Lift enough and would recommend them 100%. A huge thank you for all the help we received.

Linda Jackson, Chester-le-street
June 2017

 

Really happy with the service, the process from survey to install simple and efficient.

Mrs Brown, Spennymoor
May 2017

 

Superb job, we are extremely pleased with the curved lift installed.

The Samaritans, Durham
April 2017

 

Michael installed a stairlift today for my mum, cracking job!

Sue, Meadowfield
March 2017

 

Thank you for your prompt, professional service!

Mrs Dixon, Consett
February 2017

 

Please can you pass on my comments to your Company Director, Steven attended at my house today to carry out the power supply for my stairlift.   What an excellent service you provide, he was extremely efficient and helpful, I am very pleased with the service.

Mrs Davies, Durham
January 2017

 

To Lee & Michael,  I must write to you to say a very big THANK YOU for the efficient way you handled my request to have a stairlift installed.  So prompt and punctual from the first telephone call.  A wonderful service, so courteous, so professional.

Mrs H – Trimdon Station
March 2016

 

Hi Lee, Dad his thrilled with his stairlift.  You guys have done a great job, Thanks.

K & J – Durham
February 2016

 

Easy Lift installed a stairlift with 90turns at top and bottom in my Mum’s house in January 2016. Very happy with an excellent job completed with the minimum of fuss.

Mr C – Chester-le-Street
January 2016

 

We were very impressed with how professional and quick the installation of our stairlift. Never had any problems either. Brilliant service and company!

Mrs P – Sunderland
November 2015

 

Easy Lift have just installed a Door Entry System.  Their work was carried out to a very high standard with a friendly and professional manner.

Mrs Maughan, Shotton Colliery, Co Durham
October 2014

 

So pleased, nothing was a bother for these lads. My Easy Lift Stairlift was fitted with no mess. We did not need to worry about the radiator that needed moved as Lee arranged for a plumber as well. Great service.

J Sykes, Cumbria
September 2014

 

Just had a curved stairlift installed for my husband by Easy Lift. Lee and Michael carried out their work quickly and efficiently. I am really pleased with the whole process from survey to install.

Mrs Dixon, Alnwick, Northumberland
September 2014

 

Easy Lift fitted a rental stairlift for my mum, the service has been outstanding. The installation was fast, clean and efficient. The engineer was polite and professional. I would recommend Easy Lift to anyone.

Mr Thompson, Sunderland, Tyne & Wear
September 2014

 

I would rate the attitude and positivity of the Easy Lift engineer who visited my home 10/10.  It was a job well done by a very pleasant gentleman.  He explained everything very clearly.

Mrs Wilkinson, Gateshead, Tyne & Wear
July 2014

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