Please submit your feedback and comments here

I would like to thank Lisa and the Easy Lift team on behalf of my sister who had a stairlift fitted . My Sister feels she has made a good choice choosing Easy Lift and is delighted with her stairlift. Courteous and patient.

Mrs C, Middlesbrough
May 2018

Craig came to service my stairift today. A delightful young man, very efficient.  Easy lift provide a super service.

Mrs B, Winlaton
September 2017

I would like to pass on our thanks to your staff for the hoist installation work carried out at our home and to Michael Wright, in particular. As you may appreciate, adaptations can be quite an emotional process and I am very grateful for the understanding shown – and for Mr Wright’s fantastic job on the double-doors. I was worried about light and sound spill between the bedroom and bathroom where the rail passes through the top of the doors but the cut-out is brilliant. Only just big enough for the rail to pass through and no more – perfect! Newcastle

August 2017

Just had a stair lift fitted by Easy Lift. From the first phone call right through to having stair lift installed we have been very satisfied with the service .There was no hassle at all so thank you Lisa at the office and James who installed it very efficiently.

Mrs .Watkins, Chester-le-street
August 2017

Easy Lift is an exceptional company.  I would highly recommend their services.  The initial visit to survey the stairs, which was attended promptly and efficiently,  Lee McDonald the surveyor was very helpful and understanding.  The installation engineer was considerate, even wearing overshoes as I had just had a new carpet fitted.  James took his time to explain both the installation process and the demonstration at the end.  His manner is both polite and professional.

Mrs Thompson, Durham
July 2017
"My husband suffers from Parkinson's and has mobility issues. I rang Easy Lift yesterday morning
 following a recommendation and by the afternoon the stairlift had been installed without any 
problems at all. Special thank you to Lisa, Lee and James who were very efficient, caring and 
professional. I cannot recommend Easy Lift enough and would recommend them 100%. A huge thank 
you for all the help we received."

Linda Jackson, Chester-le-street
June 2017
"Really happy with the service, the process from survey to install simple and efficient."

Mrs Brown, Spennymoor
May 2017
"Superb job, we are extremely pleased with the curved lift installed."

The Samaritans, Durham
April 2017

Michael installed a stairlift today for my mum, cracking job!

Sue, Meadowfield
March 2017

Thank you for your prompt, professional service!

Mrs Dixon, Consett
February 2017

Please can you pass on my comments to your Company Director, Steven attended at my house today to carry out the power supply for my stairlift.   What an excellent service you provide, he was extremely efficient and helpful, I am very pleased with the service.

Mrs Davies, Durham
January 2017

To Lee & Michael,  I must write to you to say a very big THANK YOU for the efficient way you handled my request to have a stairlift installed.  So prompt and punctual from the first telephone call.  A wonderful service, so courteous, so professional.

Mrs H – Trimdon Station
March 2016

Hi Lee, Dad his thrilled with his stairlift.  You guys have done a great job, Thanks.

K & J – Durham
February 2016

Easy Lift installed a stairlift with 90turns at top and bottom in my Mum’s house in January 2016. Very happy with an excellent job completed with the minimum of fuss.

Mr C – Chester-le-Street
January 2016

We were very impressed with how professional and quick the installation of our stairlift. Never had any problems either. Brilliant service and company!

Mrs P – Sunderland
November 2015

Easy Lift have just installed a Door Entry System.  Their work was carried out to a very high standard with a friendly and professional manner.


Mrs Maughan, Shotton Colliery, Co Durham
October 2014

So pleased, nothing was a bother for these lads. My Easy Lift Stairlift was fitted with no mess. We did not need to worry about the radiator that needed moved as Lee arranged for a plumber as well. Great service.

J Sykes, Cumbria
September 2014

Just had a curved stairlift installed for my husband by Easy Lift. Lee and Michael carried out their work quickly and efficiently. I am really pleased with the whole process from survey to install.

Mrs Dixon, Alnwick, Northumberland
September 2014

Easy Lift fitted a rental stairlift for my mum, the service has been outstanding. The installation was fast, clean and efficient. The engineer was polite and professional. I would recommend Easy Lift to anyone.

Mr Thompson, Sunderland, Tyne & Wear
September 2014

I would rate the attitude and positivity of the Easy Lift engineer who visited my home 10/10.  It was a job well done by a very pleasant gentleman.  He explained everything very clearly.

Mrs Wilkinson, Gateshead, Tyne & Wear
July 2014